FAQs

Is your firewood seasoned and ready to burn?

Yes. Our wood has been seasoned for a minimum of 8 months and often much longer than 12 months.

What does seasoned mean? What is seasoning?

Seasoning firewood is a simple technique to dry out firewood for a better burn. It is called seasoning because logs are split into 10-15 pieces, piled or loosely stacked, and then left out in the sun and wind over the course of four seasons to dry out. 

In order to call wood "seasoned", its moisture content must be below 25%, preferably under 20%. All of our wood comes in below 20% and is typically within the 10-15% range.

Do you have kiln-dried firewood?

Yes. We sell kiln-dried oak, hickory, and cherry.

What type of firewood comes in the mixed hardwood option?

The mixed hardwood is mainly White and Red Oak. It may also have some Hickory, Cherry, Ash, Birch, Poplar, Gum, and Maple. There are no softwoods in the mix (such as Pine).

Do you delivery to my zip code?

We deliver to over 1,000 zip codes in and around VA, DC, and MD. You can see a map and lists of all zip codes and cities that we serve on our Delivery Area page.

How much firewood is 1/6 cord?

A 1/6 cord of wood is 4 ft x 4 ft x 16" (21.3 cu. ft) when neatly stacked. 

How much firewood is 1/3 cord?

A 1/3 cord of wood is 4 ft x 8 ft x 16" (42.7 cu. ft) when neatly stacked.

How much firewood is 2/3 cord?

A 2/3 cord of wood is 4 ft x 16 ft x 16" (85.3 cu. ft) when neatly stacked.

How much wood is 1 cord?

A full cord of wood is 4 ft x 24 ft x 16" (128 cu. ft) when neatly stacked.

How long are your logs?

Our standard length is roughly 16 in. If you are interested in shorter lengths, we can also cut to 14, 12, 10, 8, and 6 in lengths. Shoot us an email at sales@llamawood.com to request custom lengths.

Do you sell "truck loads"?

No. Selling by the "truck load" is to ambiguous. We sell measured amounts, by volume, such as a cord or 1/3 cord, so that you know exactly how much wood you are getting with every order. That being said, a "truck load" is typically a 1/3 cord, otherwise referred to as a "face cord".

Can you cut my logs to a different size?

Yes. If you are interested in shorter lengths, we can also cut to 14, 12, 10, 8, and 6 in lengths. Shoot us an email at sales@llamawood.com to request custom lengths.

Can I order a mix of cooking woods (i.e. hickory and cherry)?

Yes. If you are ordering more than 1/6 cord, we can mix woods for you. Shoot us an email at sales@llamawood.com to request custom wood mixes.

How long after I order will my firewood be delivered?

Our typical lead time is 3-5 business days.

Can you deliver when I am not home?

Yes. We capture all of your delivery specifications and instructions at the time of order so you don't have to worry about fitting us into your schedule. Sit back, relax, and let us bring the wood while you focus on more important things.

Do you do drop and go deliveries?

Yes. We typically drop at the end of driveways or near garages. Drop and Go is our free delivery service. Just select Delivery Type = Drop and Go from the drop down menu. 

Can you stack my firewood for me?

Yes. We are happy to stack the wood for you exactly where you need it for an extra charge.

How much is stacking?

Our stacking prices are automatically included in your order when you select Delivery Type = Stacking from the drop down menu. 

Can I pay with a credit card?

Yes. We accept all major credit cards, Google Pay, and Shop Pay. We also offer a fee and interest-free payment plan through Shop Pay to break up your payment, if needed. 

Can I pay with PayPal, Venmo, or Apple Pay?

No. We do not accept PayPal, Venmo, or Apple Pay at this time.

What is the best way to start a fire?

There are many ways to start a fire but you must begin with dry wood (fuel) first. Then, you will need fire starter (i.e. matches), tinder (i.e. paper, lint, sawdust), and kindling (i.e. scraps from your wood, pine sticks). We prefer the log cabin or similar, sandwich technique. We go into more detail about this technique in this blog post.

Can I cook with your firewood?

Yes. We even offer kiln-dried, USDA-certified wood for commercial restaurants, food trucks, amateurs, and at-home chefs. We often use it to cook pizzas in our DIY wood-fired pizza oven.

Will your logs fit in my wood-burning stove?

Yes. Most wood-burning stoves accommodate 16" in lengths. Shoot us an email at sales@llamawood.com to request custom lengths.

Will your logs fit in my wood-burning pizza oven?

Yes. Most wood-fired pizza ovens accommodate 16" in lengths. Shoot us an email at sales@llamawood.com to request custom lengths.

How much heat does each log produce?

Here are some examples of wood heat values. The type of wood you burn will determine the quality of fire, the length of time the wood will last and the overall heat it gives off. Here are the numbers for our two most common woods:

Hickory: 27.7 BTU’s Per Cord (millions)
White Oak: 25.7 BTU’s Per Cord (millions)

What is the moisture content of your firewood at delivery?

Our seasoned wood measures below 20% during our random sampling. Our kiln-dried wood measures in the 10-15% range.

Can I pick up the firewood myself?

No. But we should be offering this option soon.

Do you deliver anywhere other than VA, DC, and MD?

No. But if you would like us to expand to your state, let us know by shooting us an email at sales@llamawood.com.

Do you offer tree services?

Yes. Shoot us an email at sales@llamawood.com to request a quote for tree services.

Do you offer mulch delivery?

Yes. Shoot us an email at sales@llamawood.com to request a quote for mulch delivery.

Do you offer top soil delivery?

Yes. Shoot us an email at sales@llamawood.com to request a quote for top soil delivery.

Do you sell wrapped bundles of firewood?

Yes. We sell wrapped bundles by the pallet. Each pallet holds roughly 100-120 bundles of 6-9 logs.

Do you sell palletized firewood?

No but we are working on providing this option ASAP.

Do you ship firewood?

Yes. We ship palletized bundles. Shoot us an email at sales@llamawood.com to request a quote for palletized bundles.